Staff
Finance
Bobby Schliesser
Business Manager
Fred McClary
Business Manager
David Pearcy
Finance Manager
Sales
Luke Lafond
Client Advisor
Caleb Sturgeon
Client Advisor
Frank Roach
Client Advisor
Brett Houston
Client Advisor
Patrick Marshall
Client Advisor
Kelly Wallis
Client Advisor
Kyle Durbin
Client Advisor
Greg Snyder
Client Advisor
David Tranchilla
Client Advisor
Enrique Herrera
Client Advisor
Andy Gildehaus
Client Advisor
Greg Patton
Client Advisor
Mike Schrieber
Sales Manager
Mike Woolsey
Client Advisor
Management
Jake Belcher
General Sales Manager
Aaron Paton
Sales Director
Service
Tim McCarthy
Service Advisor
Nick Sandweg
Service Advisor
John Dingley
Service Advisor
Bob Perry
Service Advisor
Clay Mayberry
Service Advisor
Administration
Brandon Rea
Admin
Bobby Schliesser
Business Manager
May 21, 2022
Andy Gildehaus assisted me in the purchase of my Kona.
Andy Gildehaus assisted me in the purchase of my Kona. He was great! He didn’t stop looking for my perfect fit until he found it. Plus, he was always accessible and very attentive to my needs. He made sure the car looked fantastic on pick up. Thanks, Andy!
May 20, 2022
My son totaled his car on May 7, we left for vacation on
My son totaled his car on May 7, we left for vacation on May 8, and Doug drove out of Suntrup Hyundai on May 17 with a loaded 2019 Terrain for what we considered a very fair price.. If it wasn't for Luke Lafond, we would have been in a big mess as we live ten miles apart, so sharing a car was not feasible, and rental fees are ridiculous. Luke found the car, had a new battery installed, cleaned it up and gassed it up within hours. Luke has genuine customer service skills, knowledge, and a real desire to serve his customers. We will be back and will definitely recommend Luke to friends and family. Thank you, Luke and the Suntrup Team!
Fred McClary
Business Manager
May 18, 2022
There were some confusion when we first came in.
There were some confusion when we first came in. The Sales Manager was unsure about what he informed us on and we left the dealership very pissed of. Brett was wonderful in explaining to the sales manager and too is the mixup. I only returned and purchased the vehicle based on the Service from Brett. The process went well today and Everyone was very friendly and professional.
May 16, 2022
I was really impressed working with Kyle and Mike in
I was really impressed working with Kyle and Mike in sales. I worked to set up my appointment with Mike and he was extremely responsive and answered all my questions leading up to the test drive. At the dealership I worked with Kyle to do the test drive and get more information. He was extremely knowledgeable and transparent about everything. Frank in finance was also amazing to work with. Overall I had a great buying experience and would go back again for future purchases.
Luke Lafond
Client Advisor
May 20, 2022
My son totaled his car on May 7, we left for vacation on
My son totaled his car on May 7, we left for vacation on May 8, and Doug drove out of Suntrup Hyundai on May 17 with a loaded 2019 Terrain for what we considered a very fair price.. If it wasn't for Luke Lafond, we would have been in a big mess as we live ten miles apart, so sharing a car was not feasible, and rental fees are ridiculous. Luke found the car, had a new battery installed, cleaned it up and gassed it up within hours. Luke has genuine customer service skills, knowledge, and a real desire to serve his customers. We will be back and will definitely recommend Luke to friends and family. Thank you, Luke and the Suntrup Team!
May 18, 2022
Everything was extremely efficient and convenient.
Everything was extremely efficient and convenient. I was very pleased to do business with Luke.
Caleb Sturgeon
Client Advisor
Apr 27, 2022
This was a five star experience from start to finish!
This was a five star experience from start to finish! Caleb Sturgeon and Jake Belcher made the buying experience very easy and pleasant! Thank you to the Suntrups for having and outstanding dealership!
Apr 19, 2022
Absolutely great no pressure dealership.
Absolutely great no pressure dealership. Staff is friendly and helpful and have a great selection of vehicles.
Jake Belcher
General Sales Manager
Apr 29, 2022
I have bought a number of vehicles from this dealership.
I have bought a number of vehicles from this dealership. There has never been a problem with any of the transactions. Patrick Marshall is exceptional. His professionalism and knowledge outstanding. Every one from Jake Belche (GSM), Dave Pearcy in finance, and Tim McCarthy in Service were excellent.
Apr 27, 2022
This was a five star experience from start to finish!
This was a five star experience from start to finish! Caleb Sturgeon and Jake Belcher made the buying experience very easy and pleasant! Thank you to the Suntrups for having and outstanding dealership!
Tim McCarthy
Service Advisor
Apr 29, 2022
I have bought a number of vehicles from this dealership.
I have bought a number of vehicles from this dealership. There has never been a problem with any of the transactions. Patrick Marshall is exceptional. His professionalism and knowledge outstanding. Every one from Jake Belche (GSM), Dave Pearcy in finance, and Tim McCarthy in Service were excellent.
Apr 01, 2022
This will probably be taken down I am sure.
This will probably be taken down I am sure. I bought my 2020 Elantra new in 2020 and had every service, Oil changes) , recalls done at this dealership. when my car had gotten close to 19000 miles I started hearing a taping noise in my engine. probably for a straight year of taking my car in for regular oil changes I told them about this tapping noise, each and every time they documented it on my invoice of not finding anything wrong. eventually in the last few months my engine was making a terrible roaring noise and I immediately took it back in and ask them to investigate. The same day they called me in the afternoon and told me the car was unsafe to drive that the motor needed to be replaced. they said the cylinders were scored. Apparently with the fact of not finding anything wrong in that there was a tapping noise at all the oil changes, My engine was using oil and had did all this damage during this time. The engine was then replaced in January 2022. After having it back about a month I have taken my car back to service for oil leakage 3 times and got the run around about getting a loaner car for getting back and forth to work. What next???? My car has only 23000 miles on it at the present time and I am afraid to take it too far from home. I work less than 5 miles from work so that is a good thing. I am not sure what to do from here but keep corporate customer care informed of all updates. I know the service advisers are over their heads in keeping up with it all.
Frank Roach
Client Advisor
Apr 24, 2022
The best car buying experience I have ever had we love
The best car buying experience I have ever had we love our palisade ! Frank roach was the best ! Thank you
Mar 24, 2022
I am not very happy the way I was treated by this
I am not very happy the way I was treated by this dealership. The best experience I had was meeting Jake Belcher in the management department. Jake is a true professional. I believe a true professional is a qualified and an experienced person, conforming to the standard of skill, competence, or character expected in a work environment. Jake demonstrates that and much more.
Brett Houston
Client Advisor
May 18, 2022
There were some confusion when we first came in.
There were some confusion when we first came in. The Sales Manager was unsure about what he informed us on and we left the dealership very pissed of. Brett was wonderful in explaining to the sales manager and too is the mixup. I only returned and purchased the vehicle based on the Service from Brett. The process went well today and Everyone was very friendly and professional.
May 11, 2022
Everyone was very transparent through the whole process,
Everyone was very transparent through the whole process, truly believe these guys wanted the right car for me
Patrick Marshall
Client Advisor
Apr 30, 2022
It was definitely a pleasant and satisfying experience
It was definitely a pleasant and satisfying experience for me. Everyone i talked to or met with at Suntrup Hyundai was friendly, honest, and competent. They were Brett Houston over the phone, Patrick Marshall who made the actual sale to us and the Finance person whose name I do not recall right at this moment but he definitely left me a strong impression too. I wish the whole team there continued success! Joyce Vergien
Apr 29, 2022
I have bought a number of vehicles from this dealership.
I have bought a number of vehicles from this dealership. There has never been a problem with any of the transactions. Patrick Marshall is exceptional. His professionalism and knowledge outstanding. Every one from Jake Belche (GSM), Dave Pearcy in finance, and Tim McCarthy in Service were excellent.
Kelly Wallis
Client Advisor
May 19, 2022
Just got a 2022 Tucson from Sundtrup Hyundai.
Just got a 2022 Tucson from Sundtrup Hyundai. Kelly Wallis worked with us to find a vehicle with the features we were looking for and within our budget. Thank you Kelly! We have been Suntrup customers for several years and when we are ready for another vehicle we will visit again.
May 10, 2022
Kelly and Greg were awesome!
Kelly and Greg were awesome! considering this was my first car purchase they made the experience easy.
Kyle Durbin
Client Advisor
May 16, 2022
I was really impressed working with Kyle and Mike in
I was really impressed working with Kyle and Mike in sales. I worked to set up my appointment with Mike and he was extremely responsive and answered all my questions leading up to the test drive. At the dealership I worked with Kyle to do the test drive and get more information. He was extremely knowledgeable and transparent about everything. Frank in finance was also amazing to work with. Overall I had a great buying experience and would go back again for future purchases.
Apr 22, 2022
I HATE DEALING WITH NEW CAR DEALERS.
I HATE DEALING WITH NEW CAR DEALERS........But I was pleasantly surprised by the people at the Suntrup dealer. I was expecting to be pressured and cajoled into buying a new car with all kinds of extra unwanted equipment and services by a high-pressured salesperson, just like you see in those old "B" movies on TV. This was not the case. My salesperson was Kyle Durbin, he is such a nice young man, well-mannered and very knowledgeable about the Genesis G80 that I had selected. There was no pressure, he was more of an advisor and helper in my selection of what I needed for my new car. Kyle epitomizes the high quality of the salespeople at the Suntrup Hyundai and Genesis Dealership. They should be very proud that they have a salesperson like Kyle. Thank You so much, John and Patti.
Greg Snyder
Client Advisor
May 11, 2022
It was a pleasure to do business with Greg!
It was a pleasure to do business with Greg! He was not pushy, transparent, kind, knowledgeable , and responded very quickly to questions sent via text, phone, and email. Made car buying a nice experience!
May 05, 2022
You always get a five star experience with this
You always get a five star experience with this dealership.Just bought a new car from Greg Snyder. He made the experience fun and he knows so much about cars.He also, goes above and beyond after the sale. Answering questions that made me feel very comfortable driving my new car. He also, does great work for the shelter dogs in this area. If you love dogs and want to have a great time buying a car see Greg. This is the second car I have purchased from this dealership and have always had a five star experience from the service department as well.
Nick Sandweg
Service Advisor
Dec 03, 2021
Kati did a great job working with us to find the right...
Kati did a great job working with us to find the right vehicle in the price point I needed. The only disappointment was there was no wiggle room or working with me on lowering the price a bit. Bobby made getting through the financing easy and was fun to talk with.
Oct 13, 2021
Suntrup was friendly and patient. My sales person was...
Suntrup was friendly and patient. My sales person was competent and efficient. Was convincing but not pushy.
David Tranchilla
Client Advisor
Apr 07, 2022
I brought my Sonata in for service and walked out with a
I brought my Sonata in for service and walked out with a new 22 Tuscon thanks to David. While waiting for my car in service, I asked David if they had anything available to test drive. He was eager to hit the road and show me what they had in stock. We went on a couple test drives and he answered my questions and demonstrated the features I was interested in. I've been trying to find these cars for months and my luck was Suntrup had them. I told David what I could do financially and he didn't flinch. With David's and the rest of the staff's help we came to an agreement that made me happy and I hope made the dealership happy as well. Thanks to David, Fred and the rest of the staff.
Apr 06, 2022
Dave is always a pleasure to work with.
Dave is always a pleasure to work with. This is my second vehicle I purchased from him and it’s hard to earn my repeat business. I appreciate Dave’s consistent communication and the time he took to educate me on my new purchase.
John Dingley
Service Advisor
Apr 03, 2022
David was great!
David was great! I bought my first car with him and came back for an upgrade. He made the process quick and worked with me when I had some problems arise.
May 20, 2021
They provided Great service. John was my advisor and he...
They provided Great service. John was my advisor and he kept me informed. Fair price. Will definitely go back. They’re are very friendly and helpful.
David Pearcy
Finance Manager
May 14, 2022
Was greeted immediately by a sales associate.
Was greeted immediately by a sales associate.(Andy Gildenhaus) Great smile, friendly and eager to please. Very patient with my countless questions. Made sure I left the dealership feeling calm, happy and confident with my new purchase. Great team at this dealership. Everyone had smiles on their faces and very approachable. Thanks. Love my new car!
May 12, 2022
Luke was professional, friendly, intelligent and really
Luke was professional, friendly, intelligent and really took the time to make sure my family was comfortable with our purchasing decision. We never felt pressured and it was an amazing experience. Probably the best buying experience EVER!! Thank you Luke and team for all your help!! My family absolutely loves our van! I will definitely recommend anyone car shopping to give Luke a call. He’s the BEST!
Bob Perry
Service Advisor
May 01, 2021
Very friendly service and was able to help with any...
Very friendly service and was able to help with any problems that I have had. They are also very informative about the services that I am interested in.
Apr 27, 2021
They were very kind and good at explaining service I got...
They were very kind and good at explaining service I got at the service center. I am very satisfied with their service always. Thank you.
Enrique Herrera
Client Advisor
May 03, 2022
Overall, I do not have much good to say about Suntrup.
Overall, I do not have much good to say about Suntrup. I will start by saying though that the only good part that came out of the experience was on one of the visits was working with Enrique. He was kind, polite, knowledgeable about the vehicles, and had a passion for what he was doing. I unfortunately really do not have much good beyond that to say about Suntrup. On more than one visit I had to wait at least 15+ minutes each time just to be able to be helped / talk to someone. In addition to this wait time, when contacting them over the phone, I was connected to a salesman with a condescending tone, and a rush to get through the call. He seemed to have little to no interest in helping. Additionally, on one of the trips there, I was met by a salesman who not only belittled me, but was also extremally uncommitted to any type of discussion. Lastly, as a side note, Suntrup had several of their vehicles marked up several thousands past MSRP. When considering a Hyundai dealership for your next vehicle, I would definitely consider a different one.
Apr 30, 2022
Good relationship with Rico.
Good relationship with Rico. Especially with all the construction going on Can’t wait to see new building.
Andy Gildehaus
Client Advisor
May 21, 2022
Andy Gildehaus assisted me in the purchase of my Kona.
Andy Gildehaus assisted me in the purchase of my Kona. He was great! He didn’t stop looking for my perfect fit until he found it. Plus, he was always accessible and very attentive to my needs. He made sure the car looked fantastic on pick up. Thanks, Andy!
May 15, 2022
Andy was super helpful and very knowledgeable about the
Andy was super helpful and very knowledgeable about the Hyundai we purchased. Will definitely go to Suntrup Hyundai for our next car purchase. We will ask for Andy!
Greg Patton
Client Advisor
May 10, 2022
Kelly and Greg were awesome!
Kelly and Greg were awesome! considering this was my first car purchase they made the experience easy.
Mar 30, 2022
What a great dealership to work with.
What a great dealership to work with. Greg Patton took time to get to know us and ours likes and needs. He found the perfect Tucson for me. David our business manager found the perfect payment plan for us. Way to go SunTrust Hyundai.
Brandon Rea
Admin
Oct 21, 2021
Hands down the best service I have ever received, Brett...
Hands down the best service I have ever received, Brett made buying a new car enjoyable!
Aug 14, 2021
He was extremely helpful from start to finish.He is the...
He was extremely helpful from start to finish. He is the best sales person I have come across in years. He was extremely trust worthy and real
Mike Schrieber
Sales Manager
Mar 28, 2022
Brett was so helpful and knowledgable, thanks for helping
Brett was so helpful and knowledgable, thanks for helping me find a great car, the Hyundai Elantra Limited!!!
Feb 18, 2022
Rico was amazing and a great sales person.
Rico was amazing and a great sales person. Very nice as well. He made me feel at home and no pressure at all. This is my 3rd purchase from Suntrup and have been happy with all three deals.
Aaron Paton
Sales Director
Feb 17, 2022
In handling a problem Jake Belcher was ignorant of how to
In handling a problem Jake Belcher was ignorant of how to deal with the problem, he was rude, and contentious in person and by email. Hopefully he won't be that way with someone else but I won't go back just so I won't have to deal with him if another problem would arise. I'd give him -5 stars if that were an option. Others in the company were helpful, but as offensive Jake was I'm giving them a 1.
Oct 02, 2020
Very good experience happy with the dealership and the...
Very good experience happy with the dealership and the sales people financing was awesome went in to look at a used Santa Fe they came up with numbers for a new Santa Fe that was better very happy
Mike Woolsey
Client Advisor
May 16, 2022
I was really impressed working with Kyle and Mike in
I was really impressed working with Kyle and Mike in sales. I worked to set up my appointment with Mike and he was extremely responsive and answered all my questions leading up to the test drive. At the dealership I worked with Kyle to do the test drive and get more information. He was extremely knowledgeable and transparent about everything. Frank in finance was also amazing to work with. Overall I had a great buying experience and would go back again for future purchases.
Mar 24, 2022
I submitted an online inquiry about a car and immediately
I submitted an online inquiry about a car and immediately heard from Mike. He inquired about my interests in a vehicle but did not apply any pressure. During my visit to the dealership, he made the test drive and purchasing experience go very smoothly. I would not hesitate to contact Mike in the future.
Clay Mayberry
Service Advisor
Feb 25, 2022
I did not buy my vehicle from this dealer ,but I did take
I did not buy my vehicle from this dealer ,but I did take it there for service and they were very polite, listened to my request and serviced my vehicle quickly. Clay was my service advisor. When my vehicle was finished he brought me my keys, went over the service they performed on my vehicle and walked with me to where my vehicle was parked and made sure I was satisfied with the service. I would definitely recommend them and clay for service.