Customer Testimonials

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DealerRater Sep 17, 2024

It was a very easy process buying my new car. Salesman was awesome and very informative. Financing went smooth and warranties were explained in detail. From start to end very impressed.

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DealerRater Sep 15, 2024

Caleb was very knowledgeable and courteous in making sure we got set up with the right vehicle in the 2024 Elantra. Highly recommend him for your next vehicle purchase. Will be back in a few years for another!

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DealerRater Sep 15, 2024

I have never bought a new car and Caleb made it as easy and explained everything from start to finish...thanks

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DealerRater Sep 15, 2024

Patrick and Suntrup made purchasing a vehicle extremely easy. I didn't feel pressured at all. I usually dislike the car buying process but this was a good experience. I highly recommend both Patrick and Suntrup.

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DealerRater Sep 11, 2024

Caleb is very knowledgeable and personable. Loved working with him to lease the 2024 santa fe! He helped with setting up the blue link and showed me how to use it!

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DealerRater Sep 10, 2024

The staff at Suntrup Hyundai was friendly and knowledgeable about their cars. I never felt pressured or stressed about purchasing a car here.

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DealerRater Sep 10, 2024

Caleb has been my go to guy for the last 10yrs and last 3 cars. His knowledge of cars is unbelievable and he would never pressure you. If you go in with an idea on multiple cars you’re interested in he will make sure you drive home happy and in the best quality vehicle possible. I have never left disappointed. I travel 3.5hrs just to purchase a car from Caleb when I’m ready to buy. Buying a car from him is actually a happy experience.

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DealerRater Sep 2, 2024

Caleb did an amazing job, very professional and very transparent with all the details. Highly recommended if you are looking for a car

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DealerRater Aug 20, 2024

The experience was a breath of fresh air. We weren’t pressured into buying a car the same day. Greg was honest, personable, and overall very helpful.

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DealerRater Aug 19, 2024

Excellent place to buy a car. The best part was our salesperson Greg Snyder who went far above and beyond to get us the car we wanted.

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DealerRater Aug 18, 2024

When you are ready to lease or buy a hybrid ... shop here before you make your final decision and ask for Kyle Durbin ! If I could give him more than 5 stars - I would:) Kyle is professional, knowledgeable, and straight forward, but most importantly he is respectful!! In 2021, he helped me with a lease (something I had not considered before) and always took the time to answer my questions. Recently, he guided me through the purchase of a Sonata Hybrid and I couldn't be happier (from emailing me the link for the credit application to helping me compare my ...

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DealerRater Aug 9, 2024

If I could give him 15 stars I would! Patrick made my car buying experience simple and comfortable. His cool and calm demeanor combined with exemplary customer care made him a pleasure to deal with. I’ll just end my review by saying…GO CARDS!

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DealerRater Aug 8, 2024

Greg was great to work with. He's very knowledgeable about all the cars on the lot and made me feel comfortable immediately. He spent a lot of time going over the car before I took it for a test drive. When I purchased my car he made sure I was confident with my choice and answered all my questions before I drove it off the lot.

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DealerRater Aug 5, 2024

Working with Greg was fun and refreshing. Our experiences with younger Suntrup group salesmen proved they were more focused on vehicle details and a quick sale and less on building a working client relationship & selling the experience of driving a new vehicle. Greg is personable, easy going, and helpful. He accompanied us on our test drive explaining all the features which easily overwhelmed us. His dedication and willingness to spend time with us & teach us how to use some of the more challenging features impressed us & sealed the deal on our new Tucson. He's interesting, engaging, &...

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DealerRater Aug 4, 2024

Mike Woosley was awesome. Very efficient and was able to get me in and out in less than 2.5 hours. I would recommend to friends and family.

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DealerRater Aug 3, 2024

I’ve purchased several vehicles from Suntrup and have all great things to say. I’ve been using their service department for over ten years and always on top of their request.

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DealerRater Aug 2, 2024

Greg was exceptionally patient and informative in helping me to make my decision. And after the purchase spent muck time explaining every aspect of my car. I would recommend him to anyone and everyone.

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DealerRater Aug 1, 2024

Kyle was very helpful and made the process easy. He answered every question and listened to what I needed. I would definitely buy from him again!

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DealerRater Jul 31, 2024

Patrick and the Suntrup team made my buying experience a smooth one. They quickly gave me an out-the-door price over the phone with no nonsense add-ons and provided a fair price on my lease turn in. We were able to get almost everything done in advance so my time at the dealership finalizing was ~45 minutes from when I arrived to when I was driving off with my new car.

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DealerRater Jul 31, 2024

My two sales contacts were very friendly and helpful and made me feel at ease.

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DealerRater Jul 25, 2024

very respectful and very good with customers works with you when it’s tough and gives the finalized drive to make sure I get home in a nice vehicle

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DealerRater Jul 20, 2024

Our experience at Suntrup Hyundai South was a 20 on a ten point scale. Excellent doesn't cover it. The reason was Greg Snyder. He is a wonderful Ambassador for Hyundai. Extremely knowledgeable, and very personable. We felt no pressure at all. It was a fun experience from start to finish. Julie our finance coordinator was wonderful too. She had it together and that part didn't take very long at all. I'll be back. No doubt about it.

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DealerRater Jul 19, 2024

Kyle is an outstanding salesperson who truly cares about his customers! He listened attentively to my needs, showed me the perfect car, and explained everything in detail. The entire process was seamless, and I drove away in my new car feeling happy and satisfied. Kyle deserves a huge thumbs-up and a hearty thank you!"

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DealerRater Jul 17, 2024

Kyle was wonderful to deal with. He was very friendly and knowledgeable and made the process go very smoothly. I would definitely recommend him to friends and family! He is a credit to your dealership.

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DealerRater Jul 17, 2024

Dealership was fine. We were greeted when we came in and asked if we needed help. Financial person was very friendly and easy to deal with.

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DealerRater Jul 16, 2024

Kyle was very friendly and helpful. Great interaction with my family without being too aggressive. Would definitely do business with again!

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DealerRater Jul 11, 2024

Great people and dealership , Kyle was very friendly and good help, supportive in every which way

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DealerRater Jul 8, 2024

Kyle was very accommodating in the entire process of the negotiation and the sale. Great job.

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DealerRater Jun 28, 2024

Suntrup Hyundai is the only Hyundai dealership you need to visit when shopping for your next vehicle. When you get there ask for Andy, he will get you taken care of whether you have bad credit or excellent credit. A really easy and short process. Thank you to Suntrup Hyundai and their outstanding sales team “especially Andy”.

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DealerRater Jun 28, 2024

I do not like buying new cars but Caleb made this process incredibly smooth and easy. I came in from out of town to pick up my GV80 and Caleb had the car all ready for me and gave me an excellent tutorial on all of the features. He also provided me with his contact info if I have any questions in the future. And then he even reached out to confirm I made it home okay that evening - outstanding customer service!

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DealerRater Jun 27, 2024

Everyone in the dealership is friendly and always makes sure that you have been helped.

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DealerRater Jun 27, 2024

Super cool guy and is extremely knowledgeable about the vehicles we inquired about and purchased. Made the buying process simple and easy. This is my second vehicle we purchased from his dealership and my wife and I only work with him! Awesome guy!

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DealerRater Jun 26, 2024

Caleb was professional and knowledgeable. He gets customer service. Introduced me to service manager, gave me tour of facilities. Highly recommend him.

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DealerRater Jun 25, 2024

I was dreading going to shop for a vehicle. Caleb, made this the best experience ever. He was kind and knowledgeable. He didn't pressure me. He made me feel like he truly wanted me to find the best vehicle for me. 🤗

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DealerRater Jun 20, 2024

Perfect! Very understanding and easy to work with. Literally every single question/concern we had they answered in the best ways possible. We went to many other dealerships, by far the best! Kyle durbin, best salesman I've ever met.

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DealerRater Jun 19, 2024

I'm a sticker for good customer service and will refuse to even go to dealers that have treated me poorly in past deals. I have now purchased two vehicles from Caleb and this dealership. Both have gone above and beyond to make the purchase experience top notch. I wouldn't have expected this level of service from a Hyundai dealer but I was very pleased and would definitely give them my business again. Service has been great as well.

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DealerRater Jun 17, 2024

Kyle made buying a car so easy and painless. I truly appreciate his dedication to helping people and listening. I must say he is not like any other car salesman I’ve ever dealt with before!

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Google Jun 17, 2024

My husband and I have bought about 6 vehicles from Suntrup. Our newest one from BMW West County (Suntrup Owned) I am having issues with Hyundai motor finance. They haven't released my lien on our Hyundai Santa fe sport. I have called and been given the run around for over 2 months now. Katie Patterson the business manager at this dealership went out of her way to help me. She sat on the phone with Hyundai Finance with me for over an hour. This day and age it's extremely, extremely difficult to find that kind of level of customer service. ...

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DealerRater Jun 16, 2024

Caleb was so helpful when it came to finding and buying my first car! I had a great experience and I will definitely recommend Caleb to all my friends/family!!

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DealerRater Jun 15, 2024

Kyle was a great communicator from our first contact, through the purchase process, ending with a patient "going over" of the car, explaining the extensive features of our new Santa Fe. Couldn't be more happy with the experience!

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DealerRater Jun 13, 2024

Caleb did an incredible job during the entire car buying experience. He explained all the differences between the Genesis GV 70 and GV 80. After listening to my preferences, he helped me purchase the GV 80 Caleb is extremely knowledgeable and helpful. He was very quick to respond to numerous questions about the vehicle and the purchase process. After the sale, Caleb told me to call him any time for any questions. I highly recommend Caleb for anybody looking to purchase a Hyundai or Genesis. Keep up the great work!

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DealerRater Jun 11, 2024

All communication was clear and concise. The procurement and purchase of the vehicle was relatively quick and painless.

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DealerRater Jun 10, 2024

Everyone was extremely friendly and served to enjoy their job. They made the process simple and easy

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DealerRater Jun 8, 2024

Greg made the car buying experience extremely simple, he is very personable and knowledgeable, we were in an out in no time. Would buy again down the road.

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DealerRater Jun 8, 2024

This is the second time I’ve purchased a car from Suntrup and Kyle has been my advisor both times. I was extremely happy both times. The environment in Suntrup is relaxing. I didn’t feel like I was being put in a trick bag there. Kyle is a fun easy person to work with. He’s knowledgeable and a great listener when it comes to addressing your needs buying a new vehicle. I will always come to Suntrup to buy a new vehicle and as long as Kyle works there he’ll always be my advisor.

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Google Jun 7, 2024

Frank offers wonderful service at Suntrup Hyundai South. He was able to guide me through the process of finding and buying a car! Thank you Frank!

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DealerRater Jun 4, 2024

Patrick went above and beyond to make our time worthwhile. He made sure to work with us and get us the best deal very happy with the new jeep and highly recommend this dealership and especially Patrick.

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DealerRater Jun 4, 2024

No xx, no narratives, just straight to it. I knew what I wanted and we did it.

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DealerRater Jun 3, 2024

Andy was super helpful getting me into my new Elantra. Made the whole car buying experience extremely easy.

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DealerRater Jun 2, 2024

Straightforward, easy transaction. Friendly and helpful staff. Patrick was great to work with. Financing was helpful and efficient as well.

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Google Jun 1, 2024

Tim in the service department was all around awesome!! He genuinely cares about the customers he's well-mannered and helped out big time to get everything approved through the warranty. And always stayed in contact with me and kept me up to date on how everything was going. Everyone else was awesome too I want to say thank you to Bobby that sells manager also.

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DealerRater May 30, 2024

I am a first time buyer and they were absolutely amazing! I couldn’t ask for more patience and help! Thank you guys, this couldn’t of gone better for me!

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DealerRater May 29, 2024

Greg Snyder made this purchase of our new Hyundai very easy. He was great. No pressure at all.

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DealerRater May 28, 2024

Andy was a pleasure to work with at Suntrup. I decided on a Tuscon and absolutely love my new vehicle. This is my 6th car I have bought with Andy!

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DealerRater May 28, 2024

He was awesome and gave me a chance at getting a vehicle when no one else would

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Google May 28, 2024

I recently purchased an Elantra from this dealership. Everything about the purchase was easy and smooth. I’ve bought many cars in the past, and this was probably the easiest purchase I’ve ever made. We worked with Andy G. and he was amazing! He found the perfect car with all the features we wanted and in our price range. The transaction was smooth and quick. I felt that we received a fair deal and Andy was very easy to work with. The car is great and the warranty is amazing! I highly recommend this dealership!

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Google May 28, 2024

I couldn’t have asked for a better experience buying my 2018 Equinox! Tabesh was my salesman. He got me everything that was important to me. He’s very friendly and accommodating. I was nervous of buying a vehicle alone, but he made the process seamless. I couldn’t be happier with my purchase, which is a lot to say considering my other vehicle was in and out of their repair shop- so I was hesitant, and had to make decisions. Thank you Tabesh, you and your team have been fantastic! I look forward to future business!

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DealerRater May 28, 2024

Andy was a big help on making a difficult decision a little easier, Easy to work with and knowledgeable

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DealerRater May 25, 2024

Greg was so friendly and knowledgeable that it made us comfortable buying our new car . We would highly recommend him to anyone looking for a new or used car !!

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Google May 24, 2024

Alex was great.. he explained the work that was done and what our options are for a potential loss of oil problem with the engine! He also used the better of my two coupons to save me a bit more!

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DealerRater May 24, 2024

Pat was more than just a salesman, he went above and beyond to help me with this transaction.Amazing service and very helpful for me as a first time car buyer.

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Google May 23, 2024

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DealerRater May 22, 2024

Greg was great to work with! Communicated everything clearly and made good on his promises.

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DealerRater May 21, 2024

Kyle Durbin was tremendous. We probably would not have bought the car, but he had an excellent knowledge of the Hyundai Sonata and we are very happy we listened to him as we love the car. When we need another car, we will be back to talk to Kyle.

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DealerRater May 21, 2024

Patrick is the best they have I would recommend him any day of the week never been happier with my salesman

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DealerRater May 20, 2024

Greg Snyder provided absolutely outstanding service during our purchase of a new 2024 Tucson Hybrid. His diligent work and prompt communication was fantastic throughout the sales process. And his familiarizing us with the features on the new car was by far the best I’ve ever experienced in my 50 years of buying cars. In fact, he showed us features on the Tucson Hybrid that I didn’t realize I also had on my 2023 Santa Fe Hybrid Limited. Just wish he had trained our Santa Fe Hybrid salesman in Florida! Kati Patterson also did a wonderful job explaining the car title process, ...

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DealerRater May 20, 2024

Patrick is the best! I was upfront about my credit history and he took really good care of me. Really great guy with exceptional customer service. Put me in a fully loaded GMC! Thank you Patrick & Suntrup!

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DealerRater May 18, 2024

Andy was so helpful & friendly as we went through the process of buying our new Kona. He made sure the process was streamlined, and he was extremely knowledgeable about the car's features. We were in & out in record time.

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DealerRater May 18, 2024

Very great place to purchase love the staff!! Vehicles amazing !! Even better staff easy to work with

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DealerRater May 16, 2024

Great service by interested sales and finance staff. Kyle went above and beyond the call of duty

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DealerRater May 14, 2024

Awesome experience! Was worth the drive across state lines. Plenty of inventory to choose from.

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DealerRater May 7, 2024

Everyone we dealt with was extremely friendly. Greg did an amazing job getting us exactly what our family needed.

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DealerRater May 5, 2024

Both Caleb and Bobby were incredibly helpful, great team! They worked endlessly to find the perfect car for me despite me being a little picky on limited time! I can’t appreciate them enough. Also the communication was 10/10.

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DealerRater May 4, 2024

I had such a great experience! Highly recommend. The people were nice and explained things in detail which I really appreciated. Nothing but good things to say!

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DealerRater May 2, 2024

We just bought a beautiful SUV from Andy. He was probably the easiest, most hard-working car salesman that we have had the pleasure to work with. He got a great deal for the car and for our trade-in. He made the whole process fast and "painless". We will remember Andy when we buy our next car!

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DealerRater Apr 28, 2024

Andy Gildehaus was terrific. Although the used car that we hoped to see for our 16yo daughter had been sold, Andy went out of his way to show us a recent trade in that was still being prepped and we bought it the next day. He even had balloons on it to add to her surprise!

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DealerRater Apr 27, 2024

They had the car I wanted, and made the vehicle look great. Purchase was painless

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DealerRater Apr 27, 2024

Thank you Andy for your help in getting me into a Hyundai Tucson. Andy was very professional and gave me all of the information I needed to buy the car before I even visited the dealership. He even sent me pictures of the car I was considering. He did not waste my time and was very quick to get me into my new car. Thanks again Andy!

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DealerRater Apr 27, 2024

Their service has always been very reliable and friendly. Greg was very pleasant to work with as a salesman.

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Google Apr 21, 2024

Thank you Tim for all of your help fixing my elantra! 11/10 i was able to get scheduled in for service for the next day, Tim said he’d have it done around lunch and it was finished right before noon, fair/transparent pricing, it didn’t feel like they were just trying to make a sale like a lot of auto shops i’ve tried. Thanks again Tim!

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DealerRater Apr 21, 2024

I was a first time car buyer and Caleb was SO helpful from the moment I walked in the door. He was very patient with me and answered all questions I had and educated me on things I didn’t even know to ask about. He never made me feel pressured to commit to anything and made sure I knew what all my options are. I’ll be referring anyone I know to him when they need a new car. Buy your next car from Caleb!!!

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DealerRater Apr 20, 2024

I appreciate Andy. He was very helpful and available through the whole process, along with very kind l,

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DealerRater Apr 20, 2024

Tabesh was amazing and not high pressure. He let me make the decision on my own time and worked with me to meet all my needs and expectations!

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DealerRater Apr 19, 2024

I was extremely pleased with her level of care and professionalism. She helped me with my concerns and worked hard to make things right when the car wash knocked a part off my vehicle.

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Google Apr 18, 2024

Great job by Suntrup service department and my service advisor Kayley! I will return.

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DealerRater Apr 15, 2024

Car is beautiful inside and out. Loved the quick process. Confused with on some of the processes and policies within the dealership itself. Love it otherwise!

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DealerRater Apr 13, 2024

Everyone was gracious & welcoming…and our salesman, Scott Gilbert, was simply fantastic. Never had a Hyundai before, or dealt with Suntrup, so we can’t speak beyond the test driving & buying process, but if you want a KNOWLEDGABLE, LOW KEY (no pressure), COURTEOUS experience, Scott’s your guy. …and I love the Santa Cruz so far!

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Google Apr 9, 2024

I purchased my 2024 Hyundai Elantra SEL Convenience 2 weeks ago! I absolutely love my car. I worked with Patrick & Kyle, and they were amazing! Everyone I talked to at the dealership were very welcoming and friendly. I definitely recommend Suntrup Hyundai!

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Google Apr 7, 2024

Service department (Alex) was easy to contact, kept me informed, after delay to optain parts made sure the car was ready ASAP to accommodate my schedule.

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DealerRater Apr 6, 2024

Excellent experience Tabesh was amazing, best experience I have ever had, I will be recommending him to everyone

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DealerRater Apr 5, 2024

Great experience. Tabesh was amazing and so helpful. Wonderful experience overall and I would come back for my next car.

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DealerRater Apr 4, 2024

Best and most fun way to buy a car! Would recommend to anyone looking for a car

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DealerRater Apr 2, 2024

He was very helpful and I would recommend him to my friends and family who want to buy a car.

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DealerRater Apr 2, 2024

The staff at Suntrup Hyundai South really made the transition to the new vehicle very easy. They were very knowledgeable and helpful in all aspects of the deal.

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DealerRater Apr 2, 2024

Tabesh was very kind and helpful. He answered all my questions and made it easy to contact him for follow up questions.

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DealerRater Apr 2, 2024

great stuff , Tabesh was very knowledgeable and patients, I recommend him all day great experience over all

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DealerRater Apr 2, 2024

Tabesh Danishyar was very helpful and friendly. We love our new car and would buy from him again.

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DealerRater Apr 2, 2024

This is my second car that I’ve bought from Suntrup Hyundai. I returned to this dealership because of my past experience the professionalism and how I was treated. I was greeted by my sales representative Tabesh. I found him to be very respectful, caring, and concerned about making sure that the vehicle that I was interested in I would be 100% satisfied with. We reviewing all the vehicles in the Hyundai line. I narrow things down to a 2024 Tucson Limited. As a senior citizen, I ask a lot of questions I found Tabesh to to be extremely patient, compassionate about ...

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DealerRater Apr 2, 2024

He was great will refer to a friend and family member honest guy made the process easy

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Google Apr 1, 2024

Great place to go if you're in the market for a new car. Easton Huffhines helped get me the car I was looking for and made sure I understood all the new technology. He had the patience to go through everything with me during my initial test drive and then again when I took delivery of my vehicle. At first blush, it can be very overwhelming, especially for some of us older folks, but he had no problem taking all the time I needed to understand everything. I highly recommend asking for him when you visit in search of ...


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